Privacy Policy

How BANH JIA ZHUANG LLC collects, uses, and protects your information.

1. Introduction

BANH JIA ZHUANG LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at www.banhjiazh.shop (the "Site"), our services, and our related business activities, how we use that information, the choices you have regarding your personal data, and the measures we take to safeguard it.

By accessing the Site or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Site or provide us with your personal information. We encourage you to review this policy periodically, as it may be updated from time to time to reflect changes in our practices, technology, or legal obligations.

This policy applies to all visitors of the Site, prospective and current clients, job applicants, vendors, and any other individuals whose personal information we may process in connection with our business operations. Capitalized terms not otherwise defined in this policy have the meanings ascribed to them in our Terms of Service.

2. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use the Site, and information we may receive from third-party sources, all as described below.

2.1 Information You Provide Directly

When you interact with the Site or our services, you may voluntarily provide us with personal information, including but not limited to: your full name, email address, telephone number, company name, job title, billing and mailing addresses, payment information (processed by our payment providers), and any other details you choose to share in messages, forms, or communications with us.

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, such as your IP address, browser type and version, operating system, device identifiers, pages viewed, time and date of access, referring URLs, and similar usage data. This information helps us understand how visitors use the Site, diagnose technical issues, and improve the overall user experience.

2.3 Information from Third Parties

In some circumstances, we may receive personal information about you from third parties, such as business partners, referral sources, publicly available databases, social media platforms (where you have chosen to connect with us), or marketing and analytics service providers. We combine such information with data we already hold only where we have a lawful basis to do so.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide, operate, maintain, and improve the Site and our services;
  • To respond to your inquiries, comments, requests, and support needs;
  • To process and manage proposals, contracts, orders, and payments;
  • To communicate with you about projects, updates, service announcements, and technical notices;
  • To send you marketing communications, newsletters, and promotional materials where you have opted in to receive them, and to allow you to opt out at any time;
  • To personalize your experience on the Site and deliver content and product offerings relevant to your interests;
  • To analyze usage trends, measure the effectiveness of our marketing, and conduct research and development;
  • To detect, prevent, and address fraud, security incidents, and other harmful or unlawful activity;
  • To enforce our Terms of Service and other agreements, and to protect our legal rights and interests;
  • To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We will not use your personal information for purposes that are incompatible with those described in this policy without first notifying you and, where required by law, obtaining your consent.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, our processing of your personal information is based on one or more of the following legal grounds under the General Data Protection Regulation (GDPR) and applicable local data protection laws:

  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose, such as receiving marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract, such as delivering services you have requested.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms. Our legitimate interests include operating and improving our business, communicating with clients, ensuring security, and conducting analytics.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject, such as tax, accounting, or record-keeping requirements.

Where we rely on legitimate interests as a legal basis, we conduct a balancing test to ensure that your rights and interests are adequately protected. If you have questions about the legal basis on which we process your personal information, please contact us using the details in Section 14.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information in the following limited circumstances:

  • Service Providers: We engage trusted third-party vendors and service providers who assist us in operating the Site and delivering our services, such as cloud hosting providers, payment processors, email delivery services, analytics providers, and customer relationship management platforms. These providers access personal information only to perform tasks on our behalf and are contractually obligated to protect it and use it solely for the purposes we specify.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction, your personal information may be transferred as part of the business assets. We will notify you of any such change of ownership or control and of any choices you may have regarding your information.
  • Legal Compliance and Protection: We may disclose personal information where we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, subpoenas, court orders, or other legal processes; to protect the rights, property, or safety of our company, our clients, our employees, or the public; to investigate or prevent fraud or security issues; or to enforce our agreements.
  • With Your Consent: We may share your personal information with third parties in any other manner when you have given us explicit consent to do so.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the data and the purpose for which it was collected.

For example, we retain client and project records for the duration of our business relationship and for a reasonable period thereafter to address potential disputes, comply with accounting and tax obligations, and support ongoing service obligations. Marketing-related data is retained until you opt out or request deletion. Log and analytics data is typically retained for shorter periods, after which it is aggregated or anonymized.

When personal information is no longer needed, we take reasonable steps to delete, anonymize, or securely destroy it in accordance with our data retention and disposal policies.

7. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL) and at rest where feasible, access controls and least-privilege principles, firewalls and intrusion detection, regular security assessments, secure software development practices, and employee training on data protection.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact details in Section 14.

In the event of a data breach that affects your personal information, we will comply with applicable notification requirements, including notifying you and relevant supervisory authorities where required by law.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

  • Access: The right to request a copy of the personal information we hold about you.
  • Rectification: The right to request correction of inaccurate or incomplete personal information.
  • Erasure: The right to request deletion of your personal information, subject to certain legal exceptions.
  • Restriction: The right to request that we restrict or suspend the processing of your personal information in certain circumstances.
  • Portability: The right to receive your personal information in a structured, machine-readable format and to transmit it to another controller where technically feasible.
  • Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.
  • Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us using the details in Section 14. We will respond to verified requests within the time frame required by applicable law (typically 30 days). We may need to verify your identity before processing your request, and we may charge a reasonable fee where permitted by law for repetitive or excessive requests.

If you are in the EEA, the UK, or Switzerland, you also have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing of your personal information violates applicable law.

9. Cookies and Similar Technologies

The Site may use cookies, web beacons, pixels, and similar technologies to enhance your browsing experience, remember your preferences, and collect usage information. Cookies are small text files stored on your device by your browser.

9.1 Types of Cookies We Use

  • Strictly Necessary Cookies: Required for the Site to function properly, such as security and session management cookies. These cannot be disabled.
  • Performance and Analytics Cookies: Help us understand how visitors interact with the Site, which pages are popular, and where errors occur. Data collected is aggregated and anonymous.
  • Functionality Cookies: Remember choices you make, such as language preferences and form inputs, to provide a more personalized experience.
  • Targeting or Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness, where applicable. We only deploy these with your consent where required by law.

9.2 Managing Cookies

You can control and manage cookies through your browser settings, including blocking or deleting cookies. Please note that if you disable certain cookies, some features of the Site may not function correctly, and your experience may be degraded. For more information about managing cookies, visit your browser's help documentation or websites such as www.allaboutcookies.org.

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device and will provide you with clear information about the purposes of such cookies.

10. International Data Transfers

Your personal information may be processed and stored in the United States and in other countries where our service providers or we maintain facilities. If you are located outside the United States, please be aware that the data protection laws of these countries may differ from those in your jurisdiction.

When we transfer personal information from the EEA, the UK, or Switzerland to countries that have not been recognized as providing an adequate level of data protection, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or other recognized transfer mechanisms, to ensure your information receives a level of protection consistent with applicable law.

By submitting your personal information to us, you acknowledge and agree that your information may be transferred to and processed in the United States and other jurisdictions in accordance with this Privacy Policy. You may request a copy of the safeguards we have implemented by contacting us using the details in Section 14.

11. Third-Party Links

The Site may contain links to third-party websites, plugins, and applications that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their content, privacy practices, or data collection activities.

We encourage you to review the privacy policies of any third-party website or service you visit before providing them with your personal information. The inclusion of any link on the Site does not imply endorsement by us of the linked website or its operators.

12. Children's Privacy

The Site and our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. In compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws, if we become aware that we have inadvertently collected personal information from a child under the relevant minimum age, we will take prompt steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details in Section 14 so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or through a prominent notice on the Site before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site or our services after any changes to this policy constitutes your acceptance of the revised policy. If we make changes that require your consent under applicable law, we will obtain your consent before applying those changes to previously collected information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will acknowledge receipt of your inquiry and respond as promptly as possible, typically within 30 days. For data protection matters requiring a formal response, we will handle your request in accordance with applicable law.

Last Updated: August 2026